Our candles are made with 100% beeswax infused with premium fragrance oils that are both phthalate-free and CMR-free, ensuring a natural, clean burn every time.

Since our candles are meticulously crafted using 100% beeswax, wood wicks, and premium fragrance oils, it's essential to follow these tips to ensure both optimal performance and safety—especially the first one:

1) always trim the wick to 1/4 inch or 5mm before every burn,

2) keep the wax pool clear,

3) allow the wax to melt fully (around 2 hours) to avoid tunneling,

4) limit burning sessions to 4 hours,

5) maintain a safe distance between candles,

6) use proper holders and lighting tools,

7) burn the candle in a well-ventilated area free from strong drafts.

More information on the Candle Care Tips page.

Looking for a custom candle for a special occasion? Whether it’s a wedding, christening, or another meaningful event, we’re happy to create something just for you. Get in touch to discuss details—we’ll do our best to bring your vision to life!

Use the contact form above or you can contact us at customcandle@odoratus.pt
or through WhatsApp message to +351926176022.

We're a small business based in OPorto, Portugal.

We do not have a physical store at the moment, however we love connecting with our community and often participate in local markets.

Follow our social media pages to know which markets we'll be attending and explore our collections in person.

We ship to Portugal, Spain, and some countries in Europe.

You can find the full list of destinations and estimated delivery times on our Shipping Policy page.

While we’re unable to offer free shipping at the moment, we ensure reliable and secure delivery for all orders.

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, with the label cards, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at returns@odoratus.pt or through WhatsApp message to +351926176022. Once accepted, we will get back to you with the necessary information for the return.

Please note that you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.